IF IT IS GOING TO A BUSINESS WE WILL CALL AND VERIFY THE TIME THEY WILL BE LEAVING. IF IT IS GOING TO A RESIDENCE WE CAN ONLY GUARANTEE BEFORE 5:30PM.
WE DO NOT GUARANTEE THE EXACT VASE OR FLOWERS AS THE PICTURES. WE MIGHT NEED TO SUBSTITUTE THE VASE IF WE ARE OUT OF THE ITEM. ALSO THE COLOR OR THE FLOWER ITSELF.
AS FOR DELIVERY CONFIRMATIONS WE WILL HAVE THOSE LATER IN THE DAY. WE HAVE A HIGH VOLUME OF ORDERS AND WILL NOT BE ABLE TO PROVIDE THEM ON CALL.
ROSES
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
